If you or someone you know is a victim of domestic violence please call our Crisis Line at 818-887-6589

24/7 Crisis Line - (818) 887-6589

The Haven Hills Crisis Line operates 24 hours a day, 7 days a week and is always staffed by counselors who have completed a 40-hour state-mandated domestic violence training.

Our crisis line counselors provide immediate assistance for victims including:

• Access to 30-Day Crisis Shelter

• Referrals to medical care

• Referrals to available legal/social service resources

• Help with evaluating options

• Help in developing a safety plan

In 2011 the Crisis Line received over 9,000 calls. Of those, approximately 300 a month were from a domestic violence victim. The majority of calls are from friends and family of victims.

TDD for hearing impaired and Spanish-speaking staff available.

Success Story

Mary called the Crisis Line sounding very hesitant. She wasn't sure it was the "right" thing to do. She wasn't even sure her husband's behavior was considered domestic violence. She disclosed that her husband had a bad temper and always yelled at her.

That night, her husband's behavior escalated and he had slapped her in the face. The crisis counselor spent time listening to the woman's fears. Then she helped the caller understand the cycle of violence and how it continues to escalate. She offered Mary all of the options Haven Hills offered. Mary didn't take action that night, but she did call back after a subsequent brutal beating by her husband. She knew her options and she had made up her mind. She was referred to the 30-day crisis shelter and is now in the process of examining her next steps. She knows one thing-she's not going back.